HPE Partner Branded Support provides authorized HPE Partner Ready channel partners with Hewlett Packard Enterprise hardware and software services. The service enables partners to support end-user customers who have purchased the partners' own branded support services.
Authorized HPE partners sell their own brand of services covering the eligible HPE products in this program. If a support issue arises, the partner works directly with their customer to perform the initial problem diagnosis, support, and troubleshooting following standard HPE diagnostic and troubleshooting procedures. During coverage hours, HPE technical resources work remotely with channel partner service resources to resolve hardware and software problems that the partner is unable to resolve. HPE will provide any replacement parts needed to resolve the problem.
Protects your investment and adds value with increased reliability
Features email support service that helps you handle any mishaps
Service depot offers fast, reliable and cost-effective response
Parts service characteristics for better reliability and ensure maximum productivity
Next Business Day - Parts Replacement service response time for timely completion with increased dependability
3 Year service duration to ensure maximum efficiency and precise results
HPE Partner Branded Support - Extended Service - 3 Year - Service
