Dell ProSupport Plus 5-Year Service for PCs | Automated Support & Proactive Care

Unlock the full potential of your IT operations with Dell ProSupport Plus, a comprehensive 5-Year Service designed for PCs. With ProSupport Plus, you gain access to innovative automated support and proactive care that prevents issues before they escalate into major problems. This service enhances productivity by enabling fleetwide fixes and effortless PC performance optimization.

One standout feature is the use of customizable self-healing scripts through SupportAssist. These scripts are designed to automatically detect and resolve issues, giving you peace of mind and reducing the time spent on troubleshooting. Dell’s prioritised 24x7 access to expert support means you can reach ProSupport engineers anytime you need assistance, ensuring minimal downtime and maximum operational efficiency.

ProSupport Plus also covers accidental damages, including repairs from drops, spills, and electrical surges. When a hard drive fails, you don't have to worry about losing your critical data; the service allows you to keep your replaced hard drive, ensuring data retention and security.

All of these features are accessible from a single portal, where solution providers and end-customers can manage device health, application performance, and security scores. Your team can also log support tickets, self-dispatch parts, and analyze usage patterns to optimize device strategies—all contributing to enhanced productivity and employee satisfaction.

• Automate and customize support to eliminate downtime and streamline operations.
• Repairs for accidents caused by drops, spills, or electrical surges, keeping your devices safe.
• Keep your hard drive after replacement to ensure data security and integrity.
• Enable SupportAssist for seamless self-healing scripts and proactive issue resolution with alerts.
• Access prioritised, around-the-clock expertise from in-region ProSupport engineers.

Experience the peace of mind that comes with proactive, intelligent support from Dell ProSupport Plus. Optimise your IT strategy and empower your team with this essential service.