AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

Experience unparalleled support with AudioCodes Customer Technical Support (ACTS) for one year. This essential service ensures your audio communication systems work seamlessly, backed by a team of highly skilled professionals. Enjoy peace of mind knowing that expert help is just a call away, available 24x7 or during business hours with 9x5 support options designed to meet your operational needs.

At AudioCodes, we prioritize our customers’ success. Our Global Support team is dedicated to delivering exceptional service with a local presence worldwide. Gain access to vital software updates, patches, and various hardware replacement options, including Repair and Return, Advance Hardware Replacement, and a rapid 4-hour Managed Spares service.

This technical support plan allows you to maintain your communication systems at peak performance, thus optimizing your total cost of ownership. Our technical support specialists deliver remote service options that not only enhance efficiency but also provide you with the reliability you can trust. Whether you need help troubleshooting or implementing updates, our dedicated team is ready to assist.

Key benefits of the ACTS service include:

• Keeps your system optimally maintained, reducing outages and maximizing uptime.
• Features remote technical support for quick resolutions, thus increasing overall productivity.
• Offers both electronic and physical service to suit various operational needs.
• Labor service characteristics designed for a hassle-free experience.
• A full year of service, guaranteeing consistent performance and support.

Trust AudioCodes to provide the robust technical support your organization requires. Secure your AudioCodes systems today and ensure a level of service and support that keeps your business ahead.