Experience unparalleled peace of mind with Dell ProSupport Plus, the most comprehensive support service designed to shield your business against unexpected issues. This service enhances productivity through automated issue prevention, ensuring that you will not face unnecessary downtime due to unforeseen problems with your devices.
ProSupport Plus provides proactive care with customizable self-healing scripts that detect and resolve issues before they affect your system. With next business day onsite service following a remote diagnosis, support is just a call away, 24/7. Our in-region expert engineers prioritize your needs, delivering timely resolutions that keep your operations running smoothly.
The hard drive retention feature guarantees the safety of your data, allowing you to retain your hard drive after a replacement. This critical benefit enhances data security and compliance, enabling a hassle-free transition to new devices when necessary.
In addition, our solution offers a streamlined portal for both solution providers and end-users. You can effortlessly manage device health, application performance, and security scores across your entire fleet while logging tickets and dispatching parts without delay.
Dive into a world of efficiency with Dell ProSupport Plus and unlock valuable insights from telemetry-driven analysis. Analyze usage patterns, identify optimization opportunities, and enhance employee satisfaction.
Comprehensive accident repair for drops, spills, or electrical surges
Automated and tailored support solutions to minimize downtime
Hard drive retention for enhanced data security
SupportAssist enabled for automated optimization and proactive issue detection
Prioritized 24/7 access to skilled in-region ProSupport engineers
Dell ProSupport Plus 4-Year Premium Support | Automated Issue Prevention & Hard Drive Retention
