Cisco Unified Communications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.
The Cisco Unified Communications Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity. The service is composed of two options:
Unified Communications for software applications support
Unified Communications software application and server support
Gives you complete peace of mind and confidence in your results
Features replacement service that helps you handle any mishaps
Service depot offers fast, reliable and cost-effective response
Next Business Day - Replacement service response time for your convenience with maximum efficiency
1 Year service duration to ensure maximum efficiency and precise results
Cisco Unified Communications Essential Operate Service - Extended Service - 1 Year - Service