The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation. It must support apps and devices, help enable personal experiences, and connect to clouds more securely.
Our services proactively support, optimize,and help secure your network so you can pay more attention to running your business.
Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure.
What You Get:
Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
Access to operating system (OS) software updates and upgrades
24-hour access to Cisco online resources
Comprehensive, web-based user community for self-service support of smart capabilities
Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
Protects your investment and adds value with increased reliability
Replacement service included to resolve your problems
Physical service sub type for your convenience and ease of operation
Next Business Day - Advanced Hardware Replacement service response time for timely completion with increased dependability
Cisco Smart Net Total Care Service - 24/7 Support, Hardware Replacement & Proactive Diagnostics
