AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
Keeps your system optimally maintained with a predictable total cost of ownership
Remote Technical Support service included to resolve your problems
Electronic and Physical service sub type for better reliability and ensure maximum productivity
Labor service characteristics for better reliability and ensure maximum productivity
1 Year service duration to ensure maximum productivity and deliver timely results
AudioCodes Customer Technical Support (ACTS) - 1 Year - Service