AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

Experience top-notch technical assistance with the AudioCodes Customer Technical Support (ACTS) for a seamless operational performance. Designed to cater to the varying needs of businesses, this service ensures that your AudioCodes products are backed by expert solutions and around-the-clock support.

AudioCodes stands at the forefront of communication solutions, making it essential to provide robust customer support. The ACTS service offers unparalleled access to a globally competent support team, ready to tackle your technical issues efficiently and effectively. You can rely on our 24x7 or 9x5 remote support options that can be tailored to suit your business schedule.

Our dedicated Global Support team delivers deep technical expertise and a localized presence, so you can have peace of mind knowing that help is always nearby. We provide easy access to software updates, patches, and a range of Hardware Replacement options designed for your convenience. Options include Repair and Return service, Advance Hardware Replacement, and our unique 4-hour Managed Spares service that ensures minimal downtime.

With ACTS, you benefit from:

• Comprehensive support that resolves all your technical challenges swiftly and effectively.
• Remote technical service that mitigates mishaps without the need for physical travel.
• A dual electronic and physical service type, enhancing usability and efficiency.
• Quick completion of tasks through our parts and labor service characteristics for improved productivity.
• Always-accessible 24x7 phone support tailored to your schedule needs.
• A one-year service duration which guarantees maximum support and optimal results.

Choose AudioCodes ACTS and ensure that your technical support is as reliable as the communication solutions you trust. Get ready to elevate your business's operational efficiency with our comprehensive support services.