Dell 5Y ProSupport Plus: Comprehensive IT Support With 24x7 Access, Accident Coverage, And Automated Issue Resolution

Dell 5Y ProSupport Plus is the ultimate IT support solution designed for businesses seeking comprehensive protection and peace of mind. With 24x7 access to specialized support, this service ensures that your technology operations run smoothly and efficiently, minimizing downtime and maximizing productivity.

ProSupport Plus goes beyond traditional support by offering automated issue resolution and advanced self-healing scripts. These innovative features prevent common issues before they arise, enabling seamless fleetwide deployments and automatic PC performance optimizations. Your IT team can focus on strategic initiatives, knowing that routine support tasks are managed effectively.

In addition to advanced proactive support, ProSupport Plus includes essential accident coverage. If your devices suffer from drops, spills, or electrical surges, Dell is here to repair them quickly and efficiently. You can also retain your hard drive after a replacement, ensuring that your data remains secure and accessible at all times.

With prioritised 24x7 direct access to local ProSupport engineers, your business benefits from expert guidance whenever needed. Dell's telemetry-driven insights facilitate proactive issue resolution and support enhances your entire IT environment.

Through an intuitive single portal, solution providers and end-customers can manage health, application experience, and security scores while logging tickets and dispatching parts instantly. This level of control streamlines operations and improves overall IT strategy, helping your business thrive.

• Automate and customize support to eliminate potential downtime and enhance efficiency.
• Receive prompt repairs for accidents involving drops, spills, or electrical surges, ensuring device longevity.
• Retain your hard drive after replacement for maximum data security and peace of mind.
• Utilize SupportAssist for automated optimization, issue detection, and proactive resolution alerts.
• Enjoy prioritized access to experienced, in-region ProSupport engineers who leverage telemetry-driven insights.