Experience peace of mind with the Dell ProSupport Plus 3Y Upgrade, the ultimate support solution for businesses seeking comprehensive 24x7 assistance. Designed for proactive IT management, this service enhances your hardware performance while minimizing downtime through advanced self-healing technology.
The ProSupport Plus service offers customized, self-healing scripts that significantly reduce the chance of issues arising, ensuring smooth operations across your entire fleet. With direct access to knowledgeable, in-region ProSupport engineers around the clock, you can swiftly resolve incidents with tailored solutions. This level of support allows businesses to focus on growth rather than troubleshooting.
Accidents are inevitable, which is why ProSupport Plus includes accidental damage coverage. You can rest easy knowing you're protected from the costs of drops, spills, and electrical surges. Additionally, the option to retain your hard drive after a replacement safeguarding your sensitive data adds another layer of security for your organization.
Manage your fleet from one convenient portal where you can monitor device health, analyze application performance, and maintain security scores. This single platform allows you to log tickets and self-dispatch parts seamlessly. By leveraging insight-driven analytics, businesses can optimize their end-user device strategy, which boosts productivity and enhances employee satisfaction.
Key features of Dell ProSupport Plus include:
24x7 prioritized access to expert, non-scripted ProSupport engineers for effective issue resolution.
Automated performance enhancement through SupportAssist with customizable self-healing scripts.
Accidental damage coverage to protect against unexpected incidents.
Retention of hard drive data after replacement for increased security.
Proactive monitoring for timely issue detection and alerts.
For tailored support solutions that adapt to your specific needs, consider upgrading to Dell ProSupport Plus today. Availability may vary by region and product, so be sure to contact a Dell sales representative for more details.
