The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
Keeps your system optimally maintained with a predictable total cost of ownership
Phone Support service included to resolve your problems
On-site support guarantees quick solutions with on-site availability of experts
4 Hour service response time for your convenience with maximum efficiency
44 Month service duration to ensure maximum efficiency and precise results
NVIDIA Enterprise Business Critical Support Services - (Renewal) - 44 Month - Service