When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and support Next business day onsite hardware support Replacement parts and materials included Formal escalation procedures and management Access to electronic support information and tools HP remote system access and support Accidental Damage Protection Defective Media Retention
Offers extensive protection against the unexpected repair/replacement costs
Features repair service that helps you handle any mishaps
On-site support guarantees quick solutions with on-site availability of experts
Parts & Labor service characteristics for better usability and increased efficiency
Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
5 Year service duration to ensure maximum productivity and deliver timely results
HP Care Pack Hardware Support for Travelers with Accidental Damage Protection G2 and Defective Media Retention - Extended Warranty - 5 Year - Warranty
