Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Keeps your system optimally maintained with a predictable total cost of ownership
Features new releases update service for dependable efficiency with peace of mind
Service depot offers fast, reliable and cost-effective response
Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
Parts service characteristics for your convenience and ease of operation
Next Business Day - Parts service response time for better accommodation with maximum reliability
1 Year service duration to ensure maximum dependability and accurate results
Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service
