AudioCodes Customer Technical Support (ACTS) - Service

Experience unparalleled support with AudioCodes Customer Technical Support (ACTS). Our dedicated service is designed to enhance the reliability and performance of your AudioCodes products. Whether you're a customer or a partner, our focus is on delivering comprehensive solutions tailored to your needs.

With ACTS, you gain access to 24x7 or 9x5 remote support options, ensuring you have the technical expertise you require, whenever you need it. Our Global Support team consists of highly qualified professionals with a deep understanding of our products and services. They are strategically located worldwide to provide efficient assistance and quick resolution of issues.

Stay updated with the latest software enhancements, as our service includes access to software updates and patches. We also offer various hardware replacement options. You can choose between Repair and Return, Advance Hardware Replacement, or opt for our 4-hour Managed Spares service for urgent needs. This flexibility allows you to maintain your system without unnecessary downtime.

By choosing AudioCodes Customer Technical Support, you ensure:

• Your systems are consistently kept in optimal condition, leading to predictable total cost of ownership.
• You benefit from dependable remote technical support that promotes efficiency and peace of mind.
• Enhanced usability through electronic and physical service types, designed to increase your operational efficiency.

Don’t let technical challenges hinder your growth. Opt for AudioCodes Customer Technical Support today and enjoy the confidence that comes from having industry-leading support at your fingertips.