More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
Available in one-, two- and three-year agreements, SonicWall Silver Support services include:
Chat/Email/Web/Telephone Support - for technical assistance
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - for access to SonicWall's electronic support tools
Provides reliable support to resolve all your technical issues
Features live chat service that helps you handle any mishaps
Electronic and Physical service sub type for better usability and increased efficiency
1 Year service duration to ensure maximum productivity and deliver timely results
SonicWall Silver Support Service - 1 Year Multi-Layered Security, Firmware Updates & Expert Assistance
