More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
Available in one-, two- and three-year agreements, SonicWall Silver Support services include:
Chat/Email/Web/Telephone Support - for technical assistance
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - for access to SonicWall's electronic support tools
Protects your investment and adds value with increased reliability
Features web support service that helps you handle any mishaps
Electronic and Physical service sub type for your convenience and ease of operation
1 Year service duration to ensure maximum efficiency and precise results
SonicWall Silver Support Plan - 1 Year Technical Assistance, Firmware Updates & Hardware Replacement
