Enhance your network reliability with Extreme Networks ExtremeWorks Extended Service for one year. This advanced service plan is specifically designed for customers who require dedicated technical support and uninterrupted access to crucial resources. With Extreme Networks' commitment to excellence, your hardware will receive robust protection allowing you to focus on your core business activities.
ExtremeWorks provides exceptional support that includes technical assistance and immediate hardware replacements. This service ensures that when a hardware failure occurs, you receive a replacement within the guaranteed response time outlined in your service level agreement. Knowing that help is readily available, your team can minimize downtime and maintain productivity.
With the 24/7 access to the Global Technical Assistance Center (GTAC), you are never left alone in tackling technical challenges. Whether it’s daytime or midnight, you can reach out for expertise, helping you navigate products and resolve issues swiftly. The service also guarantees email support for prompt assistance in managing unexpected mishaps.
Extreme Networks takes pride in its efficient service depot which guarantees a quick, reliable, and cost-effective response to your hardware needs. The service ensures easy operations with well-defined parts characteristics that cater to your requirements.
Receive hardware replacements in as little as 4 hours, reducing waiting time significantly.
Enjoy a seamless experience with benefits of one year of uninterrupted service for optimized efficiency.
Access dedicated telephone and web support for all your queries around the clock.
By opting for this service plan, you equip your organization with the tools it needs to stay ahead while enhancing operational capacity. Choose Extreme Networks ExtremeWorks for unmatched support and reliability in your technology infrastructure.
Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service