Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
Keeps your system optimally maintained with a predictable total cost of ownership
Features phone support service that helps you handle any mishaps
Next Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability
1 Year service duration to ensure maximum productivity and deliver timely results
Cisco CX Success Tracks Level 1 - 1 Year - Service
