Maximize your operational efficiency with AudioCodes Managed Spares Support, a comprehensive service designed to simplify hardware management for your organization. For a duration of one year, this service ensures that you have immediate access to essential hardware replacements without the hassle of maintaining an inventory of spare parts.
Every time a hardware failure occurs, our local in-country technician is dispatched promptly to deliver and install a Field Replacement Unit (FRU) directly at your site. This not only guarantees minimal downtime but also eliminates the need for you to handle costly tasks such as stock maintenance, warehousing, and logistics. With strategically positioned depots around the globe, AudioCodes is committed to providing you with a 24x7x4 Service Level Agreement (SLA), tailored to your specific site address.
By choosing AudioCodes Managed Spares Support, you will experience significant cost savings and operational efficiencies. Our service is particularly beneficial for organizations looking to reduce their overheads while ensuring that technical issues are resolved swiftly and effectively.
Key features of our Managed Spares Support include:
Reliable and responsive support to tackle all your hardware-related challenges.
Included online Return Material Authorization (RMA) service for hassle-free problem resolution.
With Physical and Electronic service options available, you can choose the level of support that best suits your operational needs. Experience dependable, hassle-free hardware management that saves you time and resources with AudioCodes Managed Spares Support. Ensure your infrastructure remains robust and ready for action throughout the year.
AudioCodes Managed Spares Support - 1 Year - Service