AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
Provides reliable support to resolve all your technical issues
Features remote technical support service that helps you handle any mishaps
Get valuable support at your doorstep without traveling one bit
Electronic and Physical service sub type for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
1 Year service duration to ensure maximum efficiency and precise results
AudioCodes Customer Technical Support (ACTS) - 1 Year - Service